Talking Bastard 1

This clue cannot be solved online.

Upon returning to the showroom for the first time, the teams were greeted again by a Fire Lake salesperson, who curiously did not remember them at all and addressed them as if they were brand new. The same interaction as last time happened, but this time, once they'd determined the salesperson's name, teams also knew how to respond to the salesperson's question to move further into the conversation ...